Posts tagged "meetings"

Communication Is Not the Problem

January 19th, 2018 Posted by Uncategorized 0 comments on “Communication Is Not the Problem”

What did you say?

Whenever there seems to be a lack of communication around the office, it might just be a symptom of something else. When people start complaining about no communication, more often something has gone wrong, or people feel that they didn’t have enough information to be successful. “No one said anything.”

The failure to have everyone on the same wavelength is not a true communication issue, but a lack of proper systems or operating procedures. When employees are unclear in their job descriptions or on what they can and cannot do, things slip through the cracks and “communication” gets the blame.

Don’t just call a meeting!

“Let’s all get on the same page” is a common reaction to misunderstanding the problem. If this sounds like what’s happening in your business, don’t send more emails and calendar invites. Instead, take a look at your operating procedures and employee onboarding processes. You may find the missing link right there. Having clear procedures and good employee training about those procedures goes a long way to preventing people from feeling like they’re not getting the information they need to make decisions. It also helps ensure that when steps are missed, the rest of the team can recognize the error before it gets out of control.

If it’s time to improve your employee training manuals, our team of experts can help you design, write and then publish exactly what your team needs. Call us at (615) 893-4290 or email info@waxfamilyprinting.com.

Working Together: Size Up The Crowd

December 8th, 2017 Posted by Uncategorized 0 comments on “Working Together: Size Up The Crowd”

Meetings get a bad rap. Ask a coworker to attend a meeting; sometimes you will see their shoulders droop. What gives?

As it turns out, meetings aren’t the problem. We are. Most of us don’t really know what a meeting is. Why are we gathering 20 people in a room just to listen to one or two managers talk and then calling it a meeting? It’s time to redefine our terminology. Meeting: a small gathering whose purpose is to solve a problem in a short time frame.

Presentation: all other “meetings”…

Warning signs that your “meeting” may not be a meeting:
1. People stop speaking up
2. Not everyone talks
3. More than seven people
4. It takes more than 20 minutes
5. One or two people “run” it

Signs you’re in a true meeting:
1. Everyone knows the exact purpose or goal
2. Only a handful of people present
3. Everyone contributes
4. It is over in less than 30 minutes
5. You end with a clear directive

If all meetings would follow the “true meeting” formula and the other kinds of gatherings were called what they are — presentations or training events — meetings would stop getting such a bad rap. Managing expectations is a key to happier employees, and fewer “meetings” always sounds good.